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Frequently asked questions
SHIPPING
ORDERS
RETURNS
PRODUCT
PAYMENT
To help offset the increased US import duties now applied to small shipments, DOUBLEBACK has introduced a small fixed contribution based on your order amount:
- $20 for orders under $200
- $45 for orders between $200 and $300
- $65 for orders between $300 and $500
- $80 for orders between $500 and $700
- $100 for orders between $700 and $1000
- $130 for orders between $1000 and $2000
- $160 for orders between $2000 and $3000
- $2000 for orders between $3000 and $5000
- $250 for orders above $5000
This contribution ensures we can continue delivering your orders smoothly and without hidden surprises, covering all duties and taxes on your behalf.
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